Diacitics in View/Printable/Descendant

Discussion in Technical Forum started by Roman Strus, Feb 13, 2022
RS
Roman Strus
  website
The names of my ancestors contain many DIACRITICs. I type them in the UTF-8 standard which is in force in TP. They are displayed correctly on the screen.

In the generateg PDF reports (View/Printable/Descendant Charts/7 Generation Descendant Chart with Spouses), all DIACRITICal letterrs disappear. So instead of the name "Błoński" I get "Boski".

Unfortunately, both of these words exist i our language and both have two different meanings. The user of such a report sees an obvious error in the genealogy: a completely different person than was entered.

If you like I can send you such report.

Please, support TP to urgently fix this bug. I just want to inform you that I have already informed Technical Support on this matter several times via the contact form - without any answer.

RS
Roman Strus
  website
Technical support - wake up, please!
TribalPages.com
TPSupport
We are looking into this.
RS
Roman Strus
  website
We are looking into this.
Thank you very much for confirming the problem. I believe in your professionalism and I am cheering you on.

Roman

RS
Roman Strus
  website
We are looking into this.
So, did you find for four weeks? You haven't done anything about it for almost a year. How long are you going to play with me? When the due date comes, then you can be punctual and remind yourself in time. I don't know how you understand the word honesty in the USA, but it is definitely different than in my country. Please give me a definitive answer, will Technical Support fix this error or not? If so, what is the deadline?
RS
Roman Strus
  website
Question to Technical Support: what did you find in the last 6 weeks?

I am curious what will come sooner: the correction of a software bug by Technical Support or the voice of the archangel trumpets signifying the final repair of the world by the Creator?

That is the question!

RS
Roman Strus
  website
This is the 6th time I have asked for some assistance. No action during half of year.

Give me one sentence answer. Why?

Roman